Privacy Policy

GRANE GLOBAL LLC

PRIVACY POLICY

Effective Date: August 24, 2026
Last Updated: August 24, 2026

Grane Global LLC ("Grane Global LLC," "we," "us," or "our") respects your privacy.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, interact with our online store, purchase our products, subscribe to communications, or otherwise interact with our Services.

1. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect information such as:

Contact Information

Name
Email address
Mailing address
Phone number

Order Information

Products purchased
Order number
Purchase date
Transaction information
Billing and shipping information where applicable

Account Information

If you create an account, we may collect information necessary to create and manage that account.

Communications

If you contact us, we may retain information contained in your communications with us.

Marketing Information

If you subscribe to our marketing communications, we may collect information about your communication preferences and interactions with our emails or marketing messages.

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Referring website
Pages viewed
Approximate location derived from technical information
Date and time of website activity
Other information collected through cookies and similar technologies

2. HOW WE USE INFORMATION

We may use personal information to:

Process and fulfill orders.
Deliver digital products.
Provide customer support.
Respond to inquiries.
Process payments.
Maintain and improve our website.
Prevent fraud and unauthorized transactions.
Communicate about orders.
Send marketing communications when permitted.
Personalize website or marketing experiences.
Analyze website traffic and business performance.
Maintain security.
Comply with legal obligations.
Enforce our agreements and policies.

3. MARKETING COMMUNICATIONS

If you subscribe to marketing communications, we may send promotional emails, product announcements, offers, educational content, and other marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe link included in the applicable communication.

Even after unsubscribing from marketing communications, we may continue sending transactional or service-related communications necessary to fulfill an order or provide requested services.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website and third-party service providers may use cookies, pixels, analytics tools, advertising technologies, and similar technologies.

These technologies may help us:

Remember preferences.
Understand website usage.
Measure advertising performance.
Analyze traffic.
Improve our website.
Provide relevant advertising where permitted.

Depending on your location and applicable law, you may have choices regarding certain cookies, targeted advertising, or data sharing.

5. SHOPIFY

Our online store is powered by Shopify.

Shopify may process personal information as part of providing ecommerce, checkout, payment, security, analytics, and related services.

Shopify's privacy practices are governed by Shopify's own policies and terms.

6. PAYMENT PROCESSING

Payments may be processed by Shopify Payments or other third-party payment processors made available through our store.

We generally do not receive or store your complete payment-card number.

Payment processors may collect and process payment information according to their own privacy policies.

7. SERVICE PROVIDERS

We may share information with trusted service providers that help us operate our business, including providers involved in:

Ecommerce
Payment processing
Digital-product delivery
Email marketing
Customer support
Website hosting
Analytics
Advertising
Fraud prevention
Data storage
Business administration

These providers may process information only as reasonably necessary to provide their services or as otherwise permitted by law.

8. LEGAL DISCLOSURES

We may disclose information where reasonably necessary to:

Comply with applicable law.
Respond to lawful requests.
Protect our rights.
Enforce our Terms & Conditions.
Investigate fraud.
Protect the safety of our customers, business, or others.
Detect or prevent security incidents.

9. BUSINESS TRANSFERS

If Grane Global LLC is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction subject to applicable law.

10. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, legal compliance, accounting, dispute resolution, fraud prevention, and legitimate business purposes.

Retention periods may vary depending on the type of information and applicable legal requirements.

11. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We cannot guarantee absolute security of information transmitted to or stored by us.

The FTC emphasizes that businesses making privacy or security promises must honor those promises and should maintain security appropriate to the nature of the information they possess.

12. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding personal information, which may include:

Right to know what personal information is collected.
Right to access personal information.
Right to request correction.
Right to request deletion.
Right to opt out of certain forms of data sharing or targeted advertising.
Right to withdraw certain consents.
Right to appeal certain privacy decisions where applicable.
Right to non-discrimination for exercising applicable privacy rights.

To submit a privacy request, contact:

info@graneglobal.com

We may need to verify your identity before completing certain requests.

Your rights vary depending on applicable law and your location.

13. CHILDREN'S PRIVACY

Our Services are not directed toward children under the age required by applicable privacy law.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us inappropriately, contact:

info@graneglobal.com

14. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, services, social-media platforms, or other resources.

We are not responsible for the privacy practices or content of third parties.

We encourage you to review the privacy policies of third-party services before providing personal information.

15. INTERNATIONAL USERS

Our business and service providers may process information in the United States or other jurisdictions.

Privacy protections may differ between jurisdictions.

Where required by applicable law, we will provide appropriate safeguards or disclosures regarding international data transfers.

16. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.

When we make changes, we will update the "Last Updated" date.

For material changes, we may provide additional notice where required by applicable law.

17. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy, contact:

Grane Global LLC
Email: info@graneglobal.com